11 Questions to Ask Before Hiring Professional Gas Plumbing Services

Gas is one of the essential needs in every household, and it is typically used in daily activities such as powering our stoves, fireplaces, appliances, water heaters, etc. Sad to say, despite its importance, most of us take indoor gas plumbing for granted.

For example, instead of repairing minor plumbing issues, we ignore them. As a result, it causes complications in the overall plumbing system, further complicating the problem. So, if a gas plumbing problem arises, such as faulty gas appliances or a worn-out gas line, seek professional gas plumbing services as soon as possible.

So, what should you do?

Before entrusting your safety to a gas plumber, make sure you work with a professional. And then, ask the right questions to your potential gas plumber to prevent future plumbing mishaps that could cost you thousands of dollars.

Here are 11 relevant questions to consider when selecting the best plumber for your plumbing needs:

Question #1: Do you have a license?

Asking about a license ensures that you will receive high-quality gas plumbing service. Licensed professionals must comply with relevant laws and regulations mandated by each state, obtained through vocational training or appropriate hours of work experience.

We, Gasman representatives, are fully licensed per Australian Standards. Hence, you can rest assured that we will resolve your gas plumbing problem in a timely and legal manner.

Question #2: Do you have insurance?

Along with a license, you have to know if your potential plumbers carry any insurance. Gas plumbers with insurance protect you from covering expenses should any accidents happen.

Assuming that you hire an uninsured plumber that causes damage to your home by using the wrong tool or breaks a pie from the gas line, you will be responsible for any unforeseen damage and costs.

That is why you should ensure that the professionals you work with are under insurance. Insurance protects both you and the contractor against damage and costs, and it shows that the company is concerned for its clients and representatives.

>Question #3: Do you specialise in certain fields?

Gas plumbing services, like other businesses, can specialise in various plumbing tasks. Some excel in quick gas or electric hot water replacement, while others are skilled in gas plumbing and fitting lines. So, if you need a plumber for a specific type of job, hire someone who is experienced and familiar with that field.

Question #4: Does your company provide a warranty?

Before agreeing to and signing the contract, ensure that you understand it. Does it provide a warranty? What is the scope of this warranty? Is it applicable to labour or faulty parts and equipment?

Most plumbing services provide a one-year warranty. You can be confident that the gas plumbing company has calculated actions if you hire a reputable plumber backed by a warranty.

However, at Gasman, we offer a two-year warranty on parts. We set high expectations for our clients per the quality of work we provide, allowing clients to understand what they’re getting into if they ever require repairs in our parts.

Question #5: Can you provide me with some references?

Before putting your complete trust in your plumber, request a list of references you can call to follow up on the gas plumbing service. This is a type of recommendation, whether written or verbal, from a legitimate client. You can also search the company’s name on review sites to see what former clients think about their service.

And, if you notice or hear a lot of negative feedback, keep your guard up.

Question #6: What are your business hours?

Determine the timeframe for service provided by the gas plumbing company. Do they offer professional help during the day or at night?

One thing to look for is whether they provide 24/7 emergency gas plumbing services. In a plumbing emergency, the only service you can rely on is available 24 hours a day, seven days a week. Let your plumbing problem be fixed as soon as possible to avoid significant damage and inconvenience.

Question #7: Could you give me a quote over the phone?

Based on your descriptions, an expert plumber should be able to assess a range of estimates based on the severity of the problem. You’ll be able to tell whether a plumber is experienced or not if they can give you an approximate value before seeing the situation in person. However, remember that this is only an educated guess; a professional plumber will provide exact pricing after thoroughly assessing your property.

Question #8: How do you calculate your rates?

Determine the process of your plumber’s rate calculation before working with them. Do they charge by the hour or by the flat rate? Some plumbing problems take time to resolve; therefore, knowing how they charge allows you to estimate your expenses.

Along with the calculations, enquire about payment arrangements with the gas plumber. Please don’t assume that they accept online payments. Instead, clarify their payment options to avoid inconvenience on your part.

Question #9: How long have you worked in the plumbing industry?

The better the service given, the more experienced the plumber. Gas plumbers with years of experience can quickly assess the problem and resolve the underlying cause.

Question #10: Do you have a website for your business?

You can learn more about the gas plumbing business by visiting their website. Aside from seeing credible reviews, you can also look at their services and the about us page.

Question #11: How can I avoid this problem in the future?

When you work with a dependable plumber, they help you avoid future problems by expertly repairing them. In addition, they offer sound advice on avoiding a never-ending cycle of repairs.

Contact Us

Whether you need a fully licensed gas plumber or with long years of experience, Gasman is one of your top gas plumbing service providers with 25 years of experience in reliable, prompt, and quality plumbing service.

Call us on 1800 Gasman or email us at contact@gasman.com.au.